In the 1980s, for the First Time in the Twentieth

question 14

Multiple Choice

In the 1980s, for the first time in the twentieth century

• A) income gaps widened between the richest and the poorest Americans.
• B) middle-class incomes rose.
• C) the poor made economic gains.
• D) the economy was uniformly healthy.
• E) the majority of Americans were middle class.

Exhibit professional judgment and decision-making in patient care.

Distinguish between hard skills and soft skills in the medical assisting profession.

Understand the concept and importance of soft skills in professional settings.

Identify the characteristics and significance of knowledge in the workplace.

---

Definitions:

Health-Care Coverage

A type of insurance that pays for medical and surgical expenses incurred by the insured, helping to cover health care costs.

Gross Misconduct

Deplorably unacceptable behavior or actions by an employee that can lead to immediate dismissal due to its serious nature.

Group Plan

An insurance plan that covers a group of individuals, usually employees of a company, under a single policy.

Occupational Safety And Health Administration

A federal agency under the United States Department of Labor that ensures safe and healthful working conditions for workers by setting and enforcing standards.