____ Should Be Considered When Calculating ROI

question 9

Multiple Choice

____ should be considered when calculating ROI.

• A) Customer satisfaction
• B) Implementation costs
• C) Training
• D) All of the above

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Definitions:

Heredity

The biological process through which genetic characteristics are transmitted from parents to their offspring.

Environment

The surroundings or conditions in which a person, animal, or plant lives or operates, including natural, social, and cultural factors.

Intelligence

The capacity for learning, reasoning, understanding, and similar forms of mental activity; aptitude in grasping truths, relationships, facts, meanings, etc.

Mental Retardation

An outdated term for intellectual disability, which is characterized by below-average intellectual functioning and a lack of skills necessary for daily living.