________ Refers to How Easy It Is for You,or the Vendor,to

question 60

Short Answer

________ refers to how easy it is for you,or the vendor,to customize the software.

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Definitions:

Formal Tone

The use of language that is professional and follows conventions of grammar and syntax, suitable for official or serious occasions.

Richer Media

Media formats that are capable of conveying more complex information through multi-dimensional means, including text, audio, video, and interactivity.

Persuasive Messages

Communications designed to convince or influence the audience to adopt a particular viewpoint or take a specific action.

Empathy

The ability to understand and share the feelings of another individual.