Identify Several Types of Maintenance

question 42

Essay

Identify several types of maintenance.

Identify appropriate and inappropriate topics for building rapport with prospects.

Recognize different sales approach techniques and their objectives.

Understand stress-management techniques beneficial for salespeople.

Comprehend the preparatory steps for a sales approach and presentation.

---

Definitions:

Responsibility Centers

Responsibility centers refer to segments within an organization for which individual managers are accountable, focusing on revenue, cost, profit, or investment.

Controllable Cost

A cost over which a manager has control.

Actual Cost

The actual expense incurred to acquire an asset or service, including all costs necessary to bring the asset into use or to complete the service.

Responsibility Accounting

A system of accounting that segments financial information by areas of responsibility within an organization, aiding in budgeting and performance evaluation.