How Many Workers Report Having Had a Rude Encounter in the Last

question 22

Essay

How many workers report having had a rude encounter in the last 5 years at their job? List four ways that the people interviewed deal with rude behavior from others. According to the psychologist in the video, what are some of the reasons for rude behavior?

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Definitions:

Mediastinum

The medial compartment of the thoracic cavity, situated between the lungs, containing the heart, thymus, esophagus, trachea, and major blood vessels.

Esophagus

A muscular tube that conveys food and liquids from the mouth to the stomach.

Thoracic Cavity

A large body cavity in humans and many animals that houses the lungs and heart, among other organs, located between the neck and the abdomen.

Sternum

A long, flat bone located in the central part of the chest, connecting the rib bones and supporting the collar bone.