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Operating Income
The profit generated from a company's core business operations, excluding deductions of interest and taxes.
Balanced Scorecard
A strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals.
Performance Measures
Key indicators used to evaluate the efficiency, effectiveness, and performance of an organization or individual.
Nonfinancial Measures
Performance indicators that are not expressed in monetary units but are qualitative or quantitative measures of a company's performance, such as customer satisfaction.
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