Which of the Following Is a Way of Analyzing and Ranking

question 17

Multiple Choice

Which of the following is a way of analyzing and ranking customers according to their purchasing patterns?

• A) composite forecasts
• B) RFM analysis
• C) Cooke method
• D) Delphi technique

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Definitions:

Outsourced

The practice of hiring third-party vendors to perform services or produce goods that were previously done in-house.

Employee Relations

The management of interactions between the organization and its employees, aiming to maintain positive working relationships.

Succession Management

Identifying and grooming new leaders to succeed the current ones when they exit, retire, or are deceased.

Outsourcing

The business strategy of hiring external organizations to handle specific business tasks or operations that were previously conducted internally.