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The RFM Score of Customers Is Obtained by Multiplying Their

question 34

True/False

The RFM score of customers is obtained by multiplying their recency score,frequency score,and money score.


Definitions:

Time And Motion Studies

Analytical techniques used to optimize work processes and increase efficiency.

Corrective Action

Measures taken to rectify a fault or error, or to address a detected non-compliance with standards or expectations.

Quarterly Report

A financial report issued by a company every three months to give stakeholders and analysts an idea of the company's financial health and operations during that period.

Desired Performance

The specific level of achievement or outcome that an individual or organization aims to reach.

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