An Understanding of Which of the Following Would Help Sales

question 31

Multiple Choice

An understanding of which of the following would help sales clerks at a department store understand the positive consequences of working hard to be courteous and agreeable to each other and to customers?

• A) organizational behavior
• B) scientific management
• C) statistical analysis
• D) evolutionary processes

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Definitions:

Cost Allocation

The process of identifying, aggregating, and assigning costs to cost objects, such as departments, products, or services.

Service Department

A department that does not directly engage in operating activities; rather, it provides services or assistance to the operating departments.

Equivalent Unit

A measure used in cost accounting to express the amount of work done by an incomplete process on units of production in terms of fully completed units.

Process Costing

A costing methodology used in industries where production is continuous and costs are assigned to units of output through the manufacturing process.