What Statement BEST Describes How Situational Factors May Affect Work

question 82

Multiple Choice

What statement BEST describes how situational factors may affect work mood?

• A) Only major events and conditions in one's life affects work mood.
• B) Major and minor events and conditions affect one's work mood.
• C) Situational factors do not affect work mood.
• D) Workplace incivility is the most important factor of work mood.

---

Definitions:

Negative Message

Communication that conveys bad news, rejections, or unfavorable decisions, often requiring careful wording to maintain goodwill.

Ethics

Moral principles that govern a person's behavior or the conducting of an activity.

Bad News

Information that is unpleasant, disappointing, or upsetting to receive or deliver.

Stakeholders

Individuals or groups that have an interest or stake in the outcome of a project, decision, or organization.