Emotional ________ Occurs When Employees Are Expected to Express Feelings

question 21

Multiple Choice

Emotional ________ occurs when employees are expected to express feelings that are at odds with how they are actually feeling.

• A) targeting
• B) dissonance
• C) fluctuation
• D) role playing

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Definitions:

Crows

Members of the genus Corvus, characterized by their strong social behavior, adaptability, and intelligence, including their ability to use tools and recognize human faces.

Adaptive Foraging Strategy

Behavior modification by an organism to increase its survival or reproductive success when finding food.

Optimally-sized Whelk

Refers to the ideal size of a whelk (a type of sea snail) for reproductive success, predator avoidance, or ecological efficiency.

Crows

Highly intelligent birds of the genus Corvus, characterized by their all-black plumage, complex social structures, and ability to use tools.