When Janet Reams Started Her New Job at Chrismer and Park

question 6

Multiple Choice

When Janet Reams started her new job at Chrismer and Park Company, her supervisor was told that Janet had scored higher than any other applicant on the qualifying examination. After several weeks on the job, Janet's performance was excellent and far superior to others who had started work at about the same time. Her supervisor was later told that there had been an error and that Janet had scored about average on the qualifying exam. Janet may have benefited from ________.

• A) a knowledge-of-predictor bias
• B) a similar-to-me bias
• C) the luck of the draw
• D) the perceiver's knowledge base

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Definitions:

Across-The-Board

A term referring to actions or changes that apply uniformly to everything or everyone within a certain context or organization.

Price Discrimination

A pricing strategy where identical or substantially similar goods or services are sold at different prices by the same provider in different markets or to different customers.

Goods

Tangible products that are manufactured, produced, and offered for sale.

Quality

The measure of how a product or service either meets or surpasses the anticipations of customers.