Many Auto Shops That Promise Oil Changes in 30 Minutes

question 60

Multiple Choice

Many auto shops that promise oil changes in 30 minutes or less assign one person to put the car on the lift, a second to drain the old oil, a third to put in new oil, and a fourth to be sure the other jobs have been done and to check the other lubricants. This method of breaking down a job into these various elements is known as ________.

• A) time and motion studies
• B) simplification and specialization
• C) job enlargement
• D) job enrichment

---

Definitions:

Monopoly Power

The ability of a single company or entity to control a majority share of the market for a particular good or service, often resulting in limited choices for consumers.

Repeated Games

A series of game theory scenarios in which the same game is played multiple times, allowing for strategy development based on previous outcomes.

Reciprocity

A mutual exchange of privileges, goods, or services between two parties, based on a principle of giving and receiving in equal measure.

Payoffs

The returns or benefits received from a particular action or investment.