When Sally Winters Started as a Data Input Clerk, She

question 113

Multiple Choice

When Sally Winters started as a data input clerk, she enjoyed the fact that other workers surrounded her and they could chat as they worked without affecting their productivity. Sally was recently promoted to the quality control position for her work group, but she is still at the same desk. Her coworkers' chatter now is a source of irritation to her as she checks for errors. Which of the following BEST explains the change in the effect of Sally's working conditions on her performance?

• A) Sally's promotion has now elevated her to a work group with increased status, thereby creating friction with her old coworkers.
• B) Sally's data input was routine, whereas checking for errors is a novel task, and social facilitation has changed from a benefit to a detraction.
• C) Sally's beneficial audience effect has been replaced by the always more troubling co-action effect.
• D) Sally's work group is now significantly more heterogeneous than it was before, which means there will be more conflict.

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Definitions:

Bullfighting

A traditional spectacle of certain countries, notably Spain and Mexico, in which one or more bulls are fought in a bullring.

Incorporate Transition

The process of smoothly integrating changes or developments into existing structures or systems.

Pronoun

A word used in place of a noun or noun phrase to avoid repetition and to refer to individuals without naming them.

Downplay

To make something appear less important or less significant than it actually is.