Some Members of Beta Corporation's Product Development Team Think Customers

question 39

Multiple Choice

Some members of Beta Corporation's product development team think customers want more innovative products. Other members believe customers want reliability. All members have the goal of meeting customer needs. This BEST illustrates that ________.

• A) groups may have identical goals, but they do not have to have common goals
• B) groups may have one or more common goals, but they do not have to have identical goals
• C) group goal setting does not work because of the diversity of opinions
• D) group goal setting requires a strong leader

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Definitions:

Emotional

Pertaining to feelings or psychological states, often influencing behavior and perception.

Job Crafting Behaviours

The actions taken by employees to personally modify their job tasks, relationships, and perceptions to improve their job satisfaction and performance.

Structural Job Resources

Aspects of a job environment that facilitate the achievement of work goals, reduce job demands, and stimulate personal growth, learning, and development.

Feedback

The information provided as a response to an action or process, aimed at improving or adjusting future performance.