When Sally Winters Started as a Data Input Clerk, She

question 113

Multiple Choice

When Sally Winters started as a data input clerk, she enjoyed the fact that other workers surrounded her and they could chat as they worked without affecting their productivity. Sally was recently promoted to the quality control position for her work group, but she is still at the same desk. Her coworkers' chatter now is a source of irritation to her as she checks for errors. Which of the following BEST explains the change in the effect of Sally's working conditions on her performance?

• A) Sally's promotion has now elevated her to a work group with increased status, thereby creating friction with her old coworkers.
• B) Sally's data input was routine, whereas checking for errors is a novel task, and social facilitation has changed from a benefit to a detraction.
• C) Sally's beneficial audience effect has been replaced by the always more troubling co-action effect.
• D) Sally's work group is now significantly more heterogeneous than it was before, which means there will be more conflict.

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Definitions:

Standard Normal Random Variable

A random variable with a mean of zero and a standard deviation of one, following a normal distribution.

Probability

A numeric scale between 0 and 1 that quantifies how likely an event is to take place.

z

In statistics, 'z' typically refers to a z-score, a measure of how many standard deviations an element is from the mean.

Standard Normal Random Variable

A random variable that has a normal distribution with a mean of 0 and a standard deviation of 1.