Managers Who Display Positive Moods at Work Can Expect That

question 137

True/False

Managers who display positive moods at work can expect that their subordinates will provide better customer service than the subordinates of managers who do not display positive moods, according to recent research.

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Definitions:

Grocery Shop

A retail store specializing in selling food products and various household items.

Hunger

The physiological need for food, experienced as a sensation that motivates the act of eating.

Negative Attitude

A predisposition or a tendency to respond unfavorably or with disapproval towards people, groups, ideas, or activities.

Overweight People

This term refers to individuals having a body weight more than what is considered normal or healthy for a given height, often measured by the Body Mass Index (BMI).