Once the Parties to a Conflict Focus on Their ________

question 52

Multiple Choice

Once the parties to a conflict focus on their ________, they can use bargaining and negotiation to discover creative solutions that will benefit them both.

• A) demands
• B) interests
• C) arguments
• D) personalities

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Definitions:

Experiential Retail

A retail strategy that focuses on creating immersive shopping experiences for customers, often through interactive and sensory involvement within the store environment.

Retailer

A business or person that sells goods to consumers, acting as a final link in the distribution chain between manufacturers and end-users.

Atmospherics

Sensory-based stimuli within a retailer’s environment—the sights, sounds, smells, and other attributes—that project an image and draw customers to the store.

Gamification

The application of typical elements of game playing (e.g., point scoring, competition with others, rules of play) to other areas of activity, typically as an online marketing technique to encourage engagement with a product or service.