Examlex
When managers decide not to launch a product in a specific global market because it did not perform well in a similar market, they are using the representativeness heuristic.
Reactance
A psychological response where an individual exhibits resistance or opposition to perceived attempts to limit their freedom or autonomy.
Door-In-The-Face
A persuasion technique involving making a large request that is expected to be refused so that a smaller request made subsequently seems more reasonable.
New Coke
A reformulated version of Coca-Cola introduced in 1985, which was met with consumer backlash leading to the return of the original formula.
Social Loafing
The phenomenon where individuals exert less effort when working in a group than when working alone.
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