Total Quality Management Is an Intensive, One-Time Effort by All

question 19

True/False

Total quality management is an intensive, one-time effort by all of an organization's functions to find new ways to improve the quality of its goods and services.

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Definitions:

Novelty

Novelty involves the quality of being new, original, or unusual, often sparking interest or curiosity.

Uncertainty

The state of being unsure or having doubts, often involving a situation that is unpredictable or has unknown outcomes.

Arousal

A physiological and psychological state of being awake or reactive to stimuli, often involving increased heart rate and alertness.

Curiosity

A strong desire to learn or know something, often driving exploration and investigation.