In a TQM Program, the "Command and Control" Model of Management

question 90

True/False

In a TQM program, the "command and control" model of management must give way to an "advise and support" model.

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Definitions:

Robert House

An influential academic known for his work on leadership theory, particularly the Path-Goal Theory of Leadership which suggests that a leader's behavior is contingent to the satisfaction, motivation, and performance of her or his subordinates.

Management Toward Labor

This refers to the approaches, policies, and practices that management adopts in dealing with its workforce, aiming at managing relationships between employers and employees effectively.

Labor Toward Management

The efforts and strategies employed by workers and their representatives to influence decision making and policy formulation within an organization.

Hardship Premium

Additional compensation or benefits provided to employees who work under difficult or undesirable conditions, often location-based.