According to Total Quality Management, ________ Often Originates at Crossover

question 60

Multiple Choice

According to total quality management, ________ often originates at crossover points or handoffs; that is, when people turn over the work they are doing to people in different functions.

• A) kaizen
• B) poor quality
• C) systemization
• D) functional synergy

---

Definitions:

P-value

A statistical measure that helps scientists determine the significance of their data relative to a specified hypothesis, indicating the probability of observing the given result by chance.

Hypotheses Testing

Hypotheses testing is a statistical method used to make decisions about the properties of a population based on sample data, involving the testing of an assumption or hypothesis.

Restaurant Types

Categories or classifications of restaurants based on factors such as cuisine, service style, and pricing.

Friedman Test

An approach in statistics, free from parametric constraints, used to detect treatment variances across a series of test efforts.