Reengineering and Total Quality Management Are ________

question 162

Multiple Choice

Reengineering and total quality management are ________.

• A) contradictory concepts
• B) interrelated and complementary
• C) both ideas that the Japanese developed
• D) both revolutionary methods of organization change

---

Definitions:

Naturalistic Observation

A research method in which subjects are observed in their natural environment without any manipulation or intervention by the observer.

Objectivity

Objectivity in research or reporting refers to the avoidance of bias, ensuring that conclusions drawn are based solely on factual evidence and observable phenomena.

Scientific Observation

The process of gathering data through the senses or with the help of scientific instruments as part of the empirical research.

Participant Observation

A qualitative research method where the researcher immerses themselves in the study environment, observing and participating in the group's activities.