A Company Needs Employees to Use a New Computer Program

question 26

Multiple Choice

A company needs employees to use a new computer program to record all business expenses. Managers feel there will be many employees resistant to the change. The program is not difficult to learn and will eventually save the employees time and effort. The BEST first step the organization should take to get employees to go along with the change is ________.

• A) cash incentive
• B) coercion
• C) manipulation
• D) education

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Definitions:

Corporate Ladder

A metaphor for the structured hierarchy in a business organization and the progression of an employee's career within it.

Birth Order

The chronological order of sibling births in a family, which is thought to influence personality development and interpersonal relationships.

Adler

Alfred Adler was an Austrian medical doctor and psychotherapist who founded the school of individual psychology, focusing on the importance of feelings of inferiority.

Personality

A mix of attributes and traits that establish a person's unique personality and ways of acting.