____________ Yields a Report Which Is Made Public and Which

question 16

Multiple Choice

____________ yields a report which is made public and which is intended to pressure the parties to come to a negotiated settlement.

• A) Fact finding
• B) Grievance arbitration
• C) Interest (contract arbitration)
• D) Med-Arb
• E) Grievance mediation

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Definitions:

Discrepancy

is a lack of consistency or agreement between two or more facts, figures, or perspectives.

Desired State

The preferred condition or situation a person or organization aims to achieve in the future.

Better Value

Offers products or services that are perceived to offer superior benefits relative to their cost.

Extended Problem Solving

A purchase decision process during which the consumer devotes considerable time and effort to analyzing alternatives; often occurs when the consumer perceives that the purchase decision entails a lot of risk.