The Arbitrator's Professional Responsibility Provisions Generated by the National Academy

question 14

Multiple Choice

The arbitrator's professional responsibility provisions generated by the National Academy of Arbitrators, the Federal Mediation and Conciliation Service, and the American Arbitration Association:

• A) allow an arbitrator to make an award public without the knowledge of the parties.
• B) prohibit the arbitrator from visiting the workplace site of the grievance.
• C) discourage the arbitrator from considering a post-hearing brief that has not been given to the other party.
• D) all of these
• E) none of these

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Definitions:

Patient Satisfaction

A measure of the extent to which a patient is content with the healthcare they received, based on various factors including treatment efficacy and communication.

Follow-Up Appointment

A scheduled meeting with a healthcare provider after a previous visit or procedure to assess progress or manage ongoing treatment.

Occupational Therapist

A healthcare professional specializing in helping individuals develop, recover, or maintain daily living and work skills.

Capitation

A payment arrangement in healthcare where providers receive a set amount per patient regardless of the number of services provided.