All of the Following Are Positive Outcomes of Substantive Conflict

question 26

Multiple Choice

All of the following are positive outcomes of substantive conflict EXCEPT:

• A) thorough problem analysis
• B) greater motivation to solve problems
• C) increased group cohesion and cooperation
• D) higher emotional intelligence

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Definitions:

Strategic Planning

The process of defining a company’s strategy or direction and making decisions on allocating resources to pursue this strategy.

Tactical Planning

Short-term, detailed planning that supports strategic goals by focusing on day-to-day operations and resources.

Operational Planning

The process of creating specific procedures and actions to achieve tactical goals and objectives within a short time frame.

Competitive Differentiation

Unique combination of organizational abilities, products, and approaches that sets a company apart from competitors in the minds of customers.