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Sabrina Recently Helped Her Subordinates at Work Resolve an Interpersonal

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Sabrina recently helped her subordinates at work resolve an interpersonal conflict by listening to the problem and serving as a mediator. This is an example of use of which management skill?


Definitions:

Information Processing

The method by which individuals perceive, analyze, manipulate, use, and remember information, analogous to the way computers process data.

Psychoanalytic

Pertains to a theory and therapeutic method developed by Sigmund Freud, focusing on unconscious mental processes and early childhood experiences in shaping behavior and personality.

Sociocultural

Pertaining to the combination of social and cultural factors that influence an individual’s behavior, attitudes, and perceptions.

Bioecological

A theoretical model that emphasizes the importance of multiple levels of environmental influences, starting from the immediate context to broader societal levels, on individual development.

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