Customer Relationship Management Systems Collect and Manage Large Amounts of Data

question 137

True/False

Customer relationship management systems collect and manage large amounts of data about customers and make them available to employees.

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Definitions:

Retinal Disparity

A perceptual difference between the images projected on the two retinas when viewing the world from slightly different angles, critical for depth perception.

Linear Perspective

A depth cue in drawing and painting where parallel lines seem to converge as they recede into the distance, mimicking depth perception.

Gestalt Psychology

A psychological approach that emphasizes understanding the whole context or pattern rather than its individual components, often summarized by the phrase "the whole is greater than the sum of its parts."

Transactional Analysis

A psychoanalytic theory and method of therapy wherein social transactions are analyzed to determine the ego state of the communicator as a basis for understanding behavior.