Disk Replacement Services Has Just Completed a Manual That Clearly

question 65

Multiple Choice

Disk Replacement Services has just completed a manual that clearly states the rules for handling employee grievances. The company makes it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on:

• A) the procedural justice approach.
• B) the utilitarian approach.
• C) the individual approach.
• D) the defensive approach.
• E) the free-choice approach.

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Definitions:

Behavioral Perspective

An approach in psychology focusing on the study of observable behavior and its environmental determinants.

Strategic Management

The process of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve its objectives.

Value Statement

A declaration that outlines an organization's core beliefs and principles, guiding its behavior and decision-making.

Confidence

The belief in one's abilities or qualities, often leading to a sense of self-assurance in their actions or decisions.