Louise, a Top-Level Manager at INF Inc

question 160

Multiple Choice

Louise, a top-level manager at INF Inc., has the difficult task of informing 12 employees that they are about to be laid off. Which communication channel should Louise use to break the news?

• A) Face-to-face
• B) E-mail
• C) Instant messaging
• D) Telephone
• E) Handwritten letter

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Definitions:

Field Dependence/Independence

A cognitive style that describes individuals' tendency to rely on or disregard the surrounding context in processing information.

Reflectivity/Impulsivity

A cognitive style dimension referring to the way individuals trade off speed and accuracy of responding.

Working Memory

A cognitive system that holds information temporarily for processing and manipulation, crucial for reasoning and guidance of decision-making and behavior.

Older Adults

Individuals typically defined as being aged 65 years and older, often with considerations for their social, health, and cognitive changes.