Examlex
__________ indicators focus on production and operating statistics.
Business Processes
Business Processes refer to a series of tasks or activities conducted by individuals or equipment that produce a specific service or product for a particular set of customers.
Customer Churn
The measure of how many customers stop using or subscribing to a service over a certain time period, often used to gauge a business's performance.
Customer Interactions
Any form of communication or engagement between a company and its customers, encompassing a wide range of activities from sales to customer service.
On-Premise CRM
Customer Relationship Management software that is installed and runs on the premises of the organization using it, rather than being hosted on cloud servers.
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