It Seems That Once a Year the Managers of Stone

question 134

Multiple Choice

It seems that once a year the managers of Stone Construction, Inc. attempt a major organization intervention, such as management by objectives. They never seem to be satisfied with the performance of Stone Construction and, sure enough, 12 months later, along comes another major intervention. By implementing organizational change in this way, Stone Construction's management may well be violating the principle of:

• A) benchmarking.
• B) continuous improvement.
• C) unity of direction.
• D) top-down control.
• E) none of these.

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Definitions:

Intelligence

The capacity to acquire and apply knowledge, understanding, and reasoning, including problem-solving skills and the ability to adapt to new situations.

Characteristics

Features or qualities that distinguish a person, object, or phenomenon from others.

Heredity

The passing on of physical or mental characteristics genetically from one generation to another.

Social Factors

Elements within a society that influence individuals' behaviors, attitudes, and life outcomes, such as family, education, and economic status.