List Two Types of Hardening Techniques

question 28

Essay

List two types of hardening techniques.

---

Definitions:

Customer Relationship Management

A strategic approach to managing a company's interactions with current and potential customers, using data analysis to improve business relationships.

Information Technology

The use of computers, software, and telecommunications to store, retrieve, transmit, and manipulate data, often in the context of business or enterprise.

Competitive Advantage

The unique attributes or conditions that allow a company to outperform its competitors, providing greater value to its customers.

Strong Cultures

Corporate or organizational cultures characterized by shared values, beliefs, and practices that are well-incorporated by members and guide their behavior and decision-making.