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Whether or not a behavior is viewed as an expectancy violation depends on:
Gross Profit
The difference between sales revenue and the cost of goods sold, indicating the profitability of selling goods and services.
Net Income
The total profit of a company after all expenses and taxes have been deducted from total revenues.
Bad Debt Expense
An estimate of the accounts receivable that a company does not expect to collect, recognized as an expense.
Journal Entry
A record in the books of accounts that logs financial transactions, including debits and credits, in chronological order.
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