After Summarizing More Than Two Decades of Research on Functional

question 14

Multiple Choice

After summarizing more than two decades of research on functional theory, communication scholars Orlitzky and Hirokawa found which of the following functions to be the most important for ensuring a quality decision?

• A) Developing a thorough understanding of the issue(s) to be resolved.
• B) Establishing criteria for possible solutions.
• C) Generating a relevant and realistic set of alternative decisions the group could make.
• D) Assessing the negative consequences of alternative solutions.
• E) Achieving an understanding of what an acceptable solution will include.

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Definitions:

Social Psychologists

Researchers who study how individuals think about, influence, and relate to one another within the context of society.

Reciprocity Norm

The reciprocity norm is a social norm that expects individuals to return favors and positive gestures, fostering cooperation and social bonds within communities.

Diffusion Of Responsibility

A sociopsychological phenomenon where individuals in a group are less likely to take action or feel a sense of responsibility in the presence of others.

Reciprocity Norm

A social norm that expects individuals to help those who have helped them.