Questions pertain to the following table (Table 7) , which presents fictitious results regarding the effects of guided imagery on pain outcomes among patients with cancer.
Table 7 Physiologic Outcomes for Patients with Emphysema during Exercise Performance Under Three Different Conditions (N= 50) Physiologic Outcome Dyspnean rating (1−10) Heart rate (bpm) Oxygen saturation, SPO2(%) Breaths per minute Control Condition Mean ±SD4.70±2.3121.1±13.691.0±3.924.1±4.8 With Admin- istration of Oxygen Mean ±SD4.77±2.6126.9±19.994.4±4.024.3±5.9 With Compressed Air Mean ±SD5.09±2.6126.0±21.189.9±4.128.8±6.5F4.9912.549.801.86p.008<.001<.001.22
-Refer to Table 7. Which of the following statements is true, based on information in Table 7?
Perishable
Describes goods that have a limited lifespan and can deteriorate quickly if not consumed or used within a certain period, such as food products.
Delivery Gap
The difference between a company's service quality performance compared to customer service expectations.
Zone Of Tolerance
The area between customers’ expectations regarding their desired service and the minimum level of acceptable service—that is, the difference between what the customer really wants and what he or she will accept before going elsewhere.
Standards Gap
The difference between the quality standards set by a company for its products or services and the actual performance perceived by customers.