According to Arthur Staats's Concept of Basic Behavioral Repertories, Personality

question 60

Multiple Choice

According to Arthur Staats's concept of basic behavioral repertories, personality consists of behaviors that

• A) are basically the same in everyone.
• B) build from basic stepping-stones to more complicated later behavior.
• C) can be unlearned as easily as they are learned.
• D) include overt, physical behaviors but do not include language or speech.

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Definitions:

Formula Sales Presentation

A pre-structured presentation used by salespeople that follows a set format designed to generate a specific response from potential buyers.

Need-Satisfaction

A sales approach that focuses on identifying and meeting the needs or problems of the customer as a key to closing the sale.