Research Shows That If an Online Customer Does Not Get

question 97

Multiple Choice

Research shows that if an online customer does not get the service he or she expects within a few ________, the customer will switch to a competitor.

• A) seconds
• B) minutes
• C) hours
• D) days

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Definitions:

Customer Interaction

The communication and engagement between a business and its customers across various touchpoints.

Building Connections

The act of establishing relationships or networks with others, often in professional or business contexts, to achieve mutual benefits.

Mobile App

A software application developed specifically for use on small, wireless computing devices, such as smartphones and tablets, aside from computers.

Game

An activity or structured form of play, often undertaken for entertainment or fun, and sometimes used as an educational tool.