Our _____________ Is a Composite of How We See Ourselves

question 29

Short Answer

Our _____________ is a composite of how we see ourselves, how we wish we saw ourselves, and how we imagine others see us.

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Definitions:

Perceived Value

The customer's assessment of the worth or usefulness of a product or service based on its ability to meet their needs and expectations.

Market Share

Market Share represents the percentage of an industry's sales that is earned by a particular company over a specified time period, indicating its competitiveness and customer base size.

Lifetime Value

The predicted net profit attributed to the entire future relationship with a customer.

Share of Customer

The portion of a customer's spending within a specific category that goes to a particular company.