This Involves Little Interactivity and Expresses Minimal Concern for the Person

question 42

Multiple Choice

This involves little interactivity and expresses minimal concern for the person we are speaking with.

• A) Dialogue
• B) Monologue
• C) Small talk
• D) Prejudiced talk

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Definitions:

Vertical Specialization

The structuring of an organization’s workforce based on hierarchical levels of authority and specialized functions or tasks.

Impersonal Coordination

The organization and management of tasks or activities without personal involvement, often through systems or standardized procedures.

Standardization

The method of establishing and advancing technological norms to guarantee uniformity and interoperability across processes, products, or services.

Lines of Authority

The clear and formal hierarchical structure within an organization that dictates who has control over decisions and resources.