The Management Process in a Service Organization Is Much Like

question 39

Multiple Choice

The management process in a service organization is much like that of a(n) :

• A) Manufacturing company
• B) Merchandising company
• C) E-merchant
• D) None of these are correct

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Definitions:

Wells Serviced

The number of oil or gas wells that have undergone maintenance, repair, or other services by a company.

Revenue Variance

The difference between the actual revenue earned and the expected or budgeted revenue.

Fixed Costs

Expenses that do not change in proportion to the activity of a business, such as rent, salaries, and insurance.

Variable Costs

Expenses that fluctuate in direct proportion to the production or sales volume, for instance, direct labor and raw materials.