Examlex
In many firms with a policy of promoting from within, potential external candidates are also considered.
Intangible
Describes something that cannot be physically touched or measured, such as services, brand reputation, or intellectual property.
Reliability
The degree to which a service, tool, or system consistently performs according to its intended or required outcome without failure.
Responsiveness
The speed and quality with which an organization reacts to customer inquiries, complaints, or orders.
Assurance
A guarantee or pledge, often used in the context of service quality, ensuring customer satisfaction.
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