MAX Computers Manufactures Affordable Laptops and Desktops at Its Factory

question 30

Multiple Choice

MAX Computers manufactures affordable laptops and desktops at its factory in Arizona.MAX has experienced a moderate amount of financial success,but upper management wants the firm to grow at a faster rate and become a bigger player in the highly competitive computer market.The firm's greatest problems relate to its employees.Employee turnover is high-most employees at MAX leave within two years or less of being hired.In addition,the rate of productivity among employees is not as high as executives would like.The vice president of human resources is considering moving MAX towards a high-performance work system. Which of the following questions is most relevant to MAX's decision to move toward a high-performance work system?

• A) How would the implementation of self-managing work teams affect employee morale and work standards at MAX?
• B) How will qualitative performance measures address the needs of MAX employees in regard to the firm's benefits plan?
• C) What roles should line managers, staff managers, and HR managers at MAX play in performance appraisals?
• D) What case studies are available to compare the skills of MAX employees with workers in other industries?

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Definitions:

Serotonin

A neurotransmitter that plays a key role in mood regulation, digestion, sleep, and other important bodily functions.

Brain

The organ located in the head of humans and other vertebrates that is the center of the nervous system responsible for interpreting sensory information, and coordinating and influencing bodily actions and functions.

Introjection

A psychological process by which an individual incorporates the ideas, attitudes, or objects of others into their own psyche.

Oral Stage

A phase in Freudian psychosexual development during infancy (0-18 months) where the mouth is the primary source of gratification and exploration, leading to behaviors such as sucking and biting.