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Instructions for the following question(s)
Write the first step in the giving praise model, followed by what you would say to the person. Follow the same format of listing the step followed by what you would say for steps 2 to 4. However, do not write what you would say for step 3.
-Giving Praise. You are the owner of a small retail clothes store. You are in the middle of working on a new display when Chris, a salesperson, comes over to you and suggests how to rearrange the sweaters so that the display is more colorful and appealing to the eye. You decided to give Chris praise for a good idea.
Stress
A psychological and physical response to certain demands or pressures that can arise from various sources and can affect individuals differently.
Organizational Citizenship
The voluntary commitment of employees to go beyond formal job requirements for the benefit of the organization.
Workplace Rage
Extreme anger or aggression exhibited by employees, often resulting from stress, frustration, or perceived injustices at work.
Overtly Aggressive Behaviour
Visible, explicit acts of aggression or hostility toward others, without concealment or subtlety.
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