Instructions for the Following Question(s)

question 113

Essay

Instructions for the following question(s)
Write the first step in the coaching model, followed by what you would say to Chris. Write steps 2 to 4, followed by what you would say for each step.
-Coaching. Your employee, Chris, is a server in an ice cream shop. Chris knows that the tables should be cleaned up quickly after customers leave so that new customers do not have to sit at dirty tables. It's a busy night. You found dirty dishes on two of Chris's unoccupied tables. Chris is socializing with some friends at one of the tables instead of cleaning up.

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Definitions:

Crisis

A crisis is a time of intense difficulty, trouble, or danger, characterized by a decisive change requiring urgent response and adaptation.

Resources

are materials, finances, and other assets that can be utilized to achieve goals.

Conflict Resolution

The process of resolving disputes or disagreements between parties through dialogue, negotiation, or other means.

Emotional Energy

The capacity or force within individuals that fuels enthusiasm, motivation, and the drive to engage in activities or overcome challenges.