Emerging Trends in the Current Business Environment That Make Crisis

question 46

Multiple Choice

Emerging trends in the current business environment that make crisis management especially important among the skills of leadership include:

• A) technological advances.
• B) the economic downturn.
• C) the overall desirability of learning about risk matrices.
• D) all of the answers are correct

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Definitions:

Disaster

A sudden event, such as an accident or a natural catastrophe, that causes great damage or loss of life.

Fear Appeals

A marketing strategy that uses elements of fear to motivate the audience to take a particular action, such as buying a product or changing behavior.

Negative Experience

Describes an unfavorable encounter or event that might impact a customer's perception or satisfaction negatively.

Coercive Appeal

Advertising or promotional tactics that use pressure or threats, subtly or overtly, to influence consumers' purchasing decisions.