Which of the Following Is NOT a Competency Associated with the Social

question 28

Multiple Choice

Which of the following is NOT a competency associated with the social management component of emotional intelligence?

• A) Self-control
• B) Leadership
• C) Conflict management
• D) Expertise in building teams

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Definitions:

New Prospects

Potential clients or customers who have been identified as likely to be interested in a product or service.

Replace Customers

The practice of finding new customers to compensate for those who no longer do business with a company, maintaining or growing the customer base.

Orphaned

In a business context, refers to accounts, clients, or projects that no longer have a specific person or team assigned to manage them.

Sales Representative

A person employed by a company to sell its products or services to customers, often responsible for managing customer relationships and achieving sales targets.