Creativity Allows Public Organizations to Be

question 23

Multiple Choice

Creativity allows public organizations to be:

• A) Adequately funded for future operations
• B) Responsive and to develop new and better ways of serving citizens
• C) More process oriented
• D) Efficient at reducing overheads

---

Definitions:

Forced Distribution

A performance management system where employees are ranked in groups and a certain percentage must fall into each group.

Merit Pay

A pay system where employees are given bonuses or pay increases based on their performance, encouraging productivity and excellence.

Performance Appraisal

The formal assessment of an individual employee's job performance and productivity, usually involving feedback and documentation.

360-Degree Feedback

A performance appraisal system where employees receive confidential, anonymous feedback from the people who work around them.