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Discuss the role of public managers in the past,present,and future.How has their role changed over time?
Constructive Professional Relationships
Positive and productive interactions between colleagues that promote mutual growth, understanding, and collaboration in a professional setting.
Hostile Clients
Individuals who exhibit aggressive or uncooperative behavior towards professionals, such as healthcare providers or customer service workers.
Verbal Abuse
The use of words to cause harm to theperson being spoken to, including insults, threats, and excessive criticism, often undermining the victim's self-esteem and mental health.
Co-Facilitator Approach
A method in educational or therapeutic settings where two or more facilitators share responsibility for managing discussions, activities, or group processes, enhancing diversity of perspective and distribution of workload.
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